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Position: Program and Operations Associate
Full-time or part-time (20-40 hours/week)
Posting date: 01/15/2021
Start Date: ASAP
The Long Beach Accelerator (LBA), founded in 2019, is a nascent tech accelerator in the state’s seventh-largest city. It is a collaboration between the city of Long Beach, Sunstone Management, and CSULB. The Long Beach Accelerator provides entrepreneurs with mentorship and coaching, a full curriculum to take startups to the next level, access to operating capital, space to locate in Long Beach, introductions to our network of investors and corporate partners, and access to City and University resources.
We are currently seeking a Program and Operations Coordinator. As a startup ourselves, about to launch our first cohort, this is a critical role and the second position hired in the company. The ideal candidate is interested in startups and venture capital is detail-oriented and personable and knows the technology well, someone who likes execution but can contribute to the strategy. This person can stay on task and energized in an ambiguous environment but loves to create just the right amount of systems and order. This person will need a lot of energy to do whatever it takes to help create a remote-first accelerator program. In other words, we are looking for a startup builder.
The Program and Operations Associate will provide regular, day to day, as well as critical and timely assistance in all activities of the organization. This position will work closely with key staff, our startup clients, mentors, and other stakeholders to ensure success in the development of the organization, particularly focused on the smooth functioning of the program and special event delivery. Work will mainly be performed weekdays 9-5. This is currently a work from home position but will require some in-office, some out-of-office, and evening and weekend work from time to time as the Accelerator shifts to a hybrid in-person/remote model (estimated summer 2021.)
The successful candidate will be expected to remain current with events and trends in the startup ecosystem, and activities and internal projects of LBA, as well as comply with policies and procedures of the LBA.
We offer competitive compensation, health benefits, PTO, and downtown Long Beach offices.
Operate as the organization's gatekeeper because many things cross your desk first. Professionally and warmly answer inquiries about the organization and its work and maintain internal and external relationships. Respond to email and webform inquiries. Coordinate cohort members, mentors, vendors, facilitators, speakers, and other stakeholders. Prepare draft presentations and graphics. Update the website on an as-needed basis.
Responsible for maintaining and updating email systems, CRM platform, Spark application platform, project management software, and the rest of the LBA’s tech stack. Maintain electronic and paper filing systems. Training will be provided on specialized systems.
Project Management and Event Assistance
Conduct and organize research as needed. Organize online (and in-person later) workshops, speakers, demo days, and other events. Assist various projects as needed and time allows.
Keep the “office” organized and running efficiently. Troubleshoot and assist others with the use of technology and interface with vendors for maintenance. Organize meetings, including materials, technology, space, and refreshments. Assist with operational duties as needed.
- 1-3+ years experience in related work (will consider more senior position DOE)
- Can focus and prioritize in a busy setting; is professional, efficient, effective, and resourceful
- Exceptional communication and project management skills
- Excellent command of both written and spoken English; proven writing and proofreading skills, other languages a plus.
- Proficient use of Microsoft Office; tech and social media savvy; graphics packages, web design, donor/investor database software a plus
- Reports to the Executive Director
Must be authorized to work in the United States on a full-time basis for any employer, and have a driver's license, insurable driving record, and pass any necessary pre-employment screenings.